Data lost after update or reinstall

What to do?

1. Open the app and log in with your email and password (or via Apple/Google).

2. After logging in, your data will automatically sync.

3. If the problem persists, check if you are logging in to the same account as before.


All your data is stored under the email address you registered with in the app - so it is important to always log in to the same account.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article